Feedback from previous guests about their experience.
78%
liked the hotel and would stay again
Convenient Location
Spacious Rooms
Luggage Transport
Limited Dining Options
7.8/10
Very good
Rooms
7.3
Location
8.3
Service
7.0
Dining
7.0
Guest reviews
7.8/10
based on 3 reviews
8.2
8.2/10 based on 1761 reviews
Lee
United Kingdom,
March
2024
6.2/10
My stay at the hotel was a mixed experience. The location was fantastic, right in the lively Dickson area, close to eateries and activities, but it could get noisy in the atrium area. The rooms, although serviced, weren't as clean as expected. The service, while quick and pleasant at check-in and check-out, lacked friendliness and hospitality. The dining was decent, with some issues like limited breakfast options, and the price felt a bit high for what was offered.
Rooms
6.0
The rooms had 2 queen beds and provided privacy, but they weren't very clean.
Service
5.0
Check-in and check-out were quick, but the staff lacked friendliness and hospitality.
Location
8.0
The hotel is excellently located in the lively Dickson area, close to restaurants and shops, but it can get noisy in the atrium area.
Dining
6.0
The dining experience was average, with some issues like limited breakfast options.
Facilities
Alec
United Kingdom,
March
2024
8.6/10
I had a great stay at this hotel, with clean and modern rooms in a separate building from the main hotel area. The bed was large and comfortable, and the room was very quiet and spotlessly clean, offering a good rest. Dragging luggage across the car park was a minor inconvenience, but overall, it was a good price for the quality of the room.
Rooms
9.0
The rooms were large, with a big comfortable bed for a good rest and a modern bathroom. The room was very quiet and spotlessly clean.
Service
8.0
The staff at the reception desk were always polite and friendly. They were courteous and helpful throughout my stay.
Location
9.0
The location was excellent, right in the lively Dickson area but surprisingly quiet at night. It was fantastic for exploring Canberra, with easy access to restaurants and bars.
Dining
8.0
The dining experience was lovely and generous, with friendly staff. I particularly appreciated being able to enter the Tradies Club through the foyer.
Facilities
9.0
The hotel offered great facilities, including dining options at the Blues Cafe. I also received a welcome drink and enjoyed a free breakfast in another room, which was a nice touch.
Convenient Location
Luggage Transport
H.
United Kingdom,
July
2023
7.6/10
The hotel offers big and comfortable rooms, but they had no pen or note paper and smelt musty. The service was welcoming and helpful, although availability could be dependent on the staff. The location is ideal for easy access to dining and shopping but might not be the best for families with young children. The dining experience is prompt and connected to the motel. Overall, a modern hotel with some room for improvement.
Rooms
7.0
The rooms were big and comfortable but lacked pen or note paper and had a musty smell.
Service
8.0
The service was very helpful, although availability could be dependent on the staff members.
Location
8.0
The hotel's location is excellent for access to dining and shopping, although it may not be ideal for families with young children.
Dining
7.0
The dining experience was prompt and linked to the motel.
Facilities
8.0
The hotel offers modern facilities but lacks certain amenities.